Conference & Banqueting Assistant Manager

Phone Number: 01428 738373
Address:, Liphook, GU30 7PE

Job Description:
We are seeking a Conference & Banqueting Assistant Manager to ensure the smooth running of conferences and events and the delivery of consistently high standards of customer service.

Key Responsibilities and Accountabilities:

  • To ensure the smooth delivery of the conference or event
  • To liaise with organisers and sales department to ensure clients requirements are understood and delivered
  • To ensure conferences and events are carried out according to client contract including room layout, equipment hire, etc
  • To exceed the expectations of our clients and guests
  • To assist in motivating your team ensuring they are delivering the highest standards of customer service
  • Assisting with the recruitment and training and development of staff

Essential Qualifications or Experience

  • Have a proven record of service excellence
  • Possess the ability to motivate, inspire and train a team
  • Adopt a hands on approach and lead by example
  • Have immaculate personal presentation skills
  • Have a passion for delivering excellent customer service
  • Be efficient, organised and have excellent communication skills
  • Possess strong industry and food knowledge and be able to advise guests on food and beverage choices and accompaniments

Salary/Rate of pay & Benefits:

  • £24,000 per year
  • A competitive salary
  • Long Service recognition scheme and holiday
  • Training & development
  • Discounted membership to our fantastic on-site health club
  • Company Uniform
  • Employee Assistance Programme
  • Free on-site parking
  • Company discount

Email to apply:
Telephone to apply: 01428 738373


About Old Thorns

Old Thorns is a four-star resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference and function facilities, health club, beauty spa, restaurants and bars and a championship golf course.

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