Terms & Conditions
These Terms and Conditions shall manage your use of the V2 Radio website at www.v2radio.co.uk.
These terms will be applied fully and affect to your use of this website. By using this website, you agree to accept all Terms and Conditions documented here. You must not use this website if you disagree with any of these Terms and Conditions.
Intellectual property rights
Other than the content you own, under these Terms, V2 Radio and/or its licensors own all the intellectual property rights and materials contained in this website.
You are granted limited licence only for purposes of viewing the material contained on this website.
You are specifically restricted from all of the following:
- publishing any website material in any other media;
- selling, sub-licensing and/or otherwise commercialising any website material;
- publicly performing and/or showing any website material;
- using this website in any way that is or may be damaging to this website;
- using this website in any way that impacts user access to this website;
- using this website contrary to applicable laws and regulations, or in any way may cause harm to the website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this website;
- using this website to engage in any advertising or marketing.
Certain areas of this website are restricted from being access by you and V2 Radio may further restrict access by you to any areas of this website, at any time, in absolute discretion. Any user ID and password you may have for this website are confidential and you must maintain confidentiality as well.
In these Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this website. By displaying Your Content, you grant V2 Radio a non-exclusive, worldwide irrevocable, sub licensable licence to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. V2 Radio reserves the right to remove any of Your Content from this website at any time without notice.
This website is provided "as is," with all faults, and V2 Radio expresses no representations or warranties, of any kind related to this website or the materials contained on this website. Also, nothing contained on this website shall be interpreted as advising you.
Limitation of liability
In no event shall V2 Radio, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this website whether such liability is under contract. V2 Radio, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.
You hereby indemnify to the fullest extent V2 Radio from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
V2 Radio is permitted to revise these Terms at any time as it sees fit, and by using this website you are expected to review these Terms on a regular basis.
V2 Radio is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These terms constitute the entire agreement between V2 Radio and you in relation to your use of this website, and supersede all prior agreements and understandings.
Governing law and jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the United Kingdom, and you submit to the non-exclusive jurisdiction of the courts located in the UK for the resolution of any disputes.
Vouchers Terms and Conditions
By placing an order for any Product on the site, you warrant, represent and undertake that:
- you are legally capable of entering into a binding contractual agreement with us on these Terms;
- you are at least 18 years old;
- you understand and agree to comply with these Terms.
Vouchers for sale on this site are provided by third party suppliers but we are authorised on behalf of those Suppliers to sell Vouchers to you, to collect payment and to deliver the Product to you.
When you wish to purchase a Voucher or if you are purchasing Physical Goods, such as some of our branded merchandise from us directly, you will enter into a transaction with us. Although, in the case of Vouchers, the responsibility for the quality of the goods and services redeemed by a Voucher is the Supplier’s. All Vouchers plus other Products that are sold directly by us to you on this site (ie where you do not transact with the Supplier directly) shall be referred to in these Terms as “V2 Radio Item(s)”.
We shall have no responsibility or liability to you with regard to the fitness for purpose or quality of goods or services which may be redeemed by Vouchers sold to you on this site.
Once you have received your Confirmation, Vouchers are redeemable for the relevant goods/services offered by the Supplier subject to the terms of the Vouchers. These terms are likely to include start date and end date for when the Voucher may be redeemed (the “Redemption Period”). Sometimes, if you buy a Voucher with a 24-hour Redemption Period at 1730, the 24-hour redemption period may start at midnight on that day rather than when you buy the Voucher. If you fail to redeem Vouchers within the stated Redemption Period, you will not be entitled to any refund or any other right or remedy whether from us or the relevant Supplier. Any attempted redemption of Vouchers that is inconsistent with these Terms or any of the specific terms stated on the Voucher may be rendered void at our discretion or the Supplier's discretion. The swapping, part-redemption, trading or handing back of Vouchers for cash or other goods and/or services is only permitted where the terms and conditions of the Voucher permit. The actual goods/services for which you can redeem the Vouchers are provided at the sole responsibility and liability of the Supplier. Any defect in any goods or failure to perform the service is the responsibility of the Supplier and you acknowledge that your rights of action and all available remedies and recourse will be against the Supplier. Subsequent to your purchase of a Voucher, if a separate agreement is reached between you and the Supplier under which you and the Supplier agree to substitute any product/service to which you may be entitled by your Vouchers for any alternative goods/service, all our legal obligations under these Terms shall be deemed fulfilled and we shall have no further responsibility or liability to you in relation to the/those Vouchers.
You have a legal right to cancel your purchase during the period set out in this paragraph. This means that, during the relevant period, if you change your mind or for any other reason you decide you do not want to keep a V2 Radio Item, you can notify us of your decision to cancel the purchase and receive a full refund provided that, in the case a request to cancel Voucher orders, you have not already redeemed your Vouchers. To cancel your purchase, please send an e-mail to: email@example.com. You may wish to keep a copy of your cancellation email for your own records. Your cancellation is effective from the date you send us the e-mail. Your legal right to cancel your purchase of a V2 Radio Item and/or Voucher starts from the date of the Confirmation, which is when your contract with us is formed and ends 14 (fourteen) days after the date of Confirmation.
We shall have no liability to you for any failure to deliver, for any delay in delivery or for any damage or defect to V2 Radio Items/Voucher Event or Item which is caused by any act or circumstance beyond our reasonable control including, without limitation, strikes and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident, or any other force majeure type events.
Competition Terms and Conditions
These terms and conditions together with any specific rules set out in Competition Notices (as defined below) are the Competition Term ("Terms"), together to be defined as the "Competition", unless otherwise expressly stated. By entering a Competition, entrants agree to be bound by these Terms.
The Competition(s) is organised and operated by V2 Radio, its sponsor(s) or any company, radio station or website owned or controlled (directly or indirectly) ("us", "we", "our" "V2 Radio").
Terms specific to each Competition are displayed in a notice included on the radio station's website page posting for such Competition (the "Competition Notice") and are incorporated herein.
Online promotions will include a tick-box for you to agree to comply with our competition terms and conditions. For broadcast promotions, your participation in the competition by phone call, text message, email or social media interaction will be taken as an indication that you agree to comply with the terms and conditions. Where promotions are broadcast we will aim to remind listeners of the need to read these terms and conditions online.
In the event of a discrepancy between these terms and conditions and the Competition Notice, the Competition Notice shall prevail.
Entrants must be aged 16 or over unless otherwise stated.
Unless otherwise stated in the Competition Notice, our competitions are open to residents of the county of Sussex only. Proof of address may be required from prize winners to verify that their home address is within the area set out above.
V2 Radio employees/volunteers (and immediate family) are not eligible to enter the competition.
Employees/Volunteers (and immediate family members) of any company involved in the competition or, if relevant, any advertising agency connected with the competition are not eligible to enter the competition.
No person/s at the same address may win more than one "prize" valued at £300 or more via any of V2 Radio Competitions in any six (6) month period.
No person/s at the same address may win more than one "prize" under the value of £299 via any of V2 Radio Competitions in any thirty (30) day period.
Within a three hundred and sixty five (365) day period you cannot win any more than 4 prizes no matter the value.
Additional eligibility requirements may apply to a specific competition, e.g. a valid passport, visas and/or driver's licence. Provision of such documents will be required if the Competition prize includes travel outside the United Kingdom and/or car hire.
By entering the competition, you hereby warrant that all information submitted by you is true, current and complete.
We assume that by using our site and entering the competition (and you warrant that) either you have legal capacity to enter the competition and agree to the Terms (i.e. that you are of sufficient age and mental capacity and are entitled to be legally bound in contract) or your parents have consented to your entry of the competition and use of these Terms.
We reserve the right to disqualify any entrant if we have reasonable grounds to believe the entrant has significantly breached any of these terms and conditions.
In the event that any entrant is disqualified from the competition, in our sole discretion we may decide whether a replacement contestant should be selected. In this event, any further entrant will be selected on the same criteria as the original entrant and will be subject to these Terms.
By signing the Agreement, you confirm and warrant that, to the best of your knowledge, you have no medical condition that could be adversely affected by any of the events or activities planned or reasonably expected to be involved in the Competition.
You must take all reasonable steps to ensure your own health and safety. Any behaviour or act or conduct by you (including without limitation any abusive behaviour, physical or psychological) which V2 Radio considers to pose any medical, security or safety risk may lead to your immediate disqualification.
You agree not to carry on your person (or in your possession or control) or to purchase or consume during the Competition any illegal substance. You acknowledge and agree that alcohol consumption will only be allowed with the express prior consent of V2 Radio and any health and safety team, who will have full authority to restrict your levels of consumption
Entry is restricted to one entry per person, per competition, per day; unless otherwise stated duplicate entries will be removed.
Incomplete or indecipherable entries will be void.
Competition entries must be made in the manner and by the closing date specified on the Competition Notice. Failure to do so will disqualify the entry.
There is no purchase requirement to enter a Competition.
Where entries are made via a coupon or form it is not acceptable to submit photocopies. Photocopies will be void.
Source material used by V2 Radio question compilers shall be taken as correct.
Where the option to enter via SMS exists and there is a tariff attached and the answer does not rely on skill, you are entitled to enter for free via our website (link will be on the competition page).
Competition entries submitted by SMS may require the user's name and postcode. Incomplete entries may not be eligible and may be disqualified.
Proof of posting cannot be accepted as proof of delivery. We cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside our control.
Entrants should note that unless stated otherwise by us, we do not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material, and may dispose of entries at our discretion.
Entrants must seek the permission of the bill payer before calling or texting.
During 'Register To Play' and 'text to win' contests, which will be clearly labelled on air, listeners must call/text during the stated registration period. A randomly selected caller will be phoned back to participate in the contest. If the caller does not answer their phone within 60 seconds or the call goes to their voicemail, V2 Radio may disregard their entry and select a new caller.
Prize winners will be chosen at random unless specified otherwise in the Competition Notice, from all qualifying entries within 28 days of the closing date specified in the Competition Notice. Tiebreakers, disputes, conflicts, questions or concerns will be managed by a member of our staff and, if required by law, by an independent adjudicator. In all matters, the decision(s) shall be final and no correspondence or discussion shall be entered into.
Prize winners will be notified in the manner and within the time specified on the Competition Notice. Return of any prize notification as undeliverable or failure to reply as specified in the notification within the time stated therein may result in disqualification and selection of an alternate winner. If more than one prize is awarded only one prize per entrant will be awarded.
Claims for prizes must be made in the manner and within the time specified on the Competition Notice. Failure to claim a prize within this time or in the manner specified may result in disqualification and selection of an alternate winner.
Prizes are non-transferable and there is no cash alternative. We reserve the right to substitute prizes of equal or greater value at any time.
We reserve the right, in our absolute discretion, to request a proof of identity in the form of your passport, driving licence and a utility bill bearing your address.
Prizes are awarded at our discretion and prizes may be withheld in the event of improper actions by or on behalf of any entrant.
Where a prize may not be appropriate for a younger contestant, the minimum age for entry will be stated in the Competition Notice and must be observed. We reserve the right to request written proof of age of any winner.
All prizes will be presented to winners via the UK mail service, unless otherwise noted. V2 Radio does not accept any liability or claims for prizes which are lost, delayed or damaged in the post or otherwise not validly received by you.
We will not be responsible for replacing a prize if a concert or ticketed event has been awarded as a prize and the concert or event is cancelled or postponed.
Prizes must be taken in accordance with the dates and destinations and number of passengers specified by V2 Radio. There will be no cash alternative. There will be no alternative destination.
Holidays are non-transferable. Holidays are subject to availability. You must hold a valid UK passport with at least 6 months' further duration (or competition entry will be invalid).
Holidays are not available to persons under the age of 18 without the express prior written permission of V2 Radio.
All holidays must be taken within the timelines supplied or will be deemed invalid.
You must comply with the terms and conditions of the airline and other transportation and venues involved in the Competition or the Prize. In particular, you shall comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements.
You are not entitled nor authorised in any way to commit V2 Radio to any contract, expense or cost entered into or incurred without its advance written acceptance of the same. No variation of these Terms is effective unless approved by an authorised representative of V2 Radio in writing.
Passport control and in-country authorities will reserve the right to refuse entry. If you are refused passage and or entry/exit to or from the country being visited, any additional costs incurred will be your sole responsibility.
Any flights, other transport, airport details, accommodation or other aspects of the Prize, dates and times quoted by V2 Radio or its agents are for guidance only and are subject to change without notice with no liability arising. You must have sufficient financial resources to meet any financial commitment which they may incur in connection with the Prize beyond those included in the Prize itself.
The winner agrees to accept all blackout dates, space availability, requirements etc established by our prize partner(s).
You must comply with and are responsible for attending to any inoculation and health regulations required for your destination.